OUR FACILITIES INCLUDES THE FOLLOWING:
    
Linen
      Crockery & Cutlery
  
    
Kitchen Utensils (see a complete inventory list in each unit, available on unit page)
      Units are serviced daily except on Sundays, Wednesdays and Departure days.
      (Our staff will only wash dishes after all their units has been serviced)

      Television for SPORT EVENTS available at the Restaurant/Lapa area

      WATER - the farm uses fresh fountain water


OUR FACILITIES EXCLUDES THE FOLLOWING:
     Televisions in the units
     Internet Access or cellphone reception (reception available at some areas of the farm)


CHECK IN & CHECK OUT TIMES:
     Check in time:     after 2pm
     Check out time:  10am, late departures must be arranged on arrival
                                   (all linen are removed at 10am on departure day)


OFFICE HOURS:
     Monday to Thursday:   8am - 7pm
     Friday & Saturday:        7.30am - 9.00pm
     Sunday:                          8am - 7pm
     Office hours vary during long weekends.
  
THE OFFICE IS CLOSED ON A SUNDAY FROM 1PM - 3.30PM
    

PAYMENT TERMS & CONDITIONS:
A deposit of 50% to confirm your reservation.
Full payment must be received on arrival, with a R 100 key deposit per key.
The deposit is applied to the last night's stay and forfeited if guests arrive after the date specified or
depart before the final date of reservation.


CANCELLATION & REFUND POLICY:

If  cancelled -
0 - 14 days prior to arrival, forfeited 100% deposit
14 - 21 days prior to arrival, forfeit 75% of deposit
21+ days prior to arrival, forfeit 50% of deposit
 
ELANDSKLOOF
Forelplaas / Trout Farm
Payment and Info
 
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